Elevating safety standards in the Massage & Spa Industry
At Hand & Stone Massage and Facial Spa, we pride ourselves on providing a wide range of spa services designed to promote relaxation, rejuvenation, and overall wellness. Our experienced team of therapists and estheticians are dedicated to providing personalized services tailored to each guest's unique needs.
Massage Services
Our massage services are tailored to soothe and rejuvenate the body and mind. Our licensed massage therapists are trained in a variety of techniques, including Swedish, Deep Tissue, Sports, and Prenatal Massage. Whether you're looking to alleviate stress and tension or simply indulge in some much-needed relaxation, we have the perfect massage for you.
Facial Services
At Hand & Stone, we understand the importance of radiant, healthy-looking skin. Our estheticians are trained in a variety of facial treatments, including Classic, Men's, Teen, and Rejuvenating Facials. We also offer specialized treatments like Microdermabrasion, Peels, and LED Skin Phototherapy to address specific skin concerns.
Hair Removal and Enhancements
In addition to our massage and facial services, we offer CryoSkin hair removal treatments and a range of spa enhancements, including LED Skin Phototherapy, to enhance your spa experience.
Membership and Loyalty Program
At Hand & Stone, we're committed to making relaxation and rejuvenation accessible to everyone. Our membership program offers flexible payment options and exclusive discounts to frequent guests. Join our loyalty program to earn rewards and enjoy special perks.
Introductory Offers
New to our spa? Take advantage of our introductory offers, which include a complimentary consultation and dressing time. Choose from a range of services, including Swedish Massage, Classic Facial, or Hot Stone Massage. Book your appointment today and experience the ultimate in relaxation and rejuvenation.
First-Time Visitor?
On your first visit, you'll be welcomed with a soothing atmosphere, calming aromas, and a friendly staff dedicated to making your experience unforgettable. We'll take the time to understand your specific needs and preferences, ensuring a personalized experience tailored to your individual wants and desires.
Book Your Appointment Today!
Ready to indulge in some well-deserved self-care? Book your appointment with us today and experience the best of spa services, tailored to meet your unique needs and preferences. Contact us at 888-387-7957 or book online to schedule your appointment.
Membership and Customer Service Issues
The spa has been criticized for its poor customer service and membership policies. Several reviewers had difficulties canceling their memberships, with some experiencing long wait times and unreturned calls. Others were unhappy with the 60-day limit to use credits after canceling and the restrictions on transferring credits to family or friends.
Positive Experiences
Many reviewers had positive experiences with the spa's services, particularly with the massage therapists and estheticians. They praised the staff's professionalism, kindness, and expertise, and appreciated the relaxing atmosphere.
Facial and Massage Services
The spa's facial and massage services received high praise from many reviewers. They appreciated the knowledgeable and skilled staff, who took the time to explain treatments and offer personalized advice.
Staff Standouts
Several staff members were singled out for their excellent service, including Judy, Tanz'nay, Brandon, Sierra, Hanna, and Emma.
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