Business Details
30 Years
experience
Your Trusted Source for Luxury Massage Chairs
We are an industry leader in health and wellness innovation, dedicated to creating products that prioritize customer well-being through advanced technology and meticulous design. Since 1996, our commitment to excellence has driven us to invest over $40 million annually in R&D, resulting in 1,356+ patents and a global presence across 24 countries. Our Los Angeles-based design team ensures every product meets U.S. consumer preferences while maintaining the highest quality standards. With a focus on trust and customer satisfaction, we offer a 30-day risk-free trial, free shipping, and comprehensive warranties.Our expertise in massage chair engineering combines 20+ years of experience with cutting-edge features like AI-driven personalization and zero-gravity recline. We adhere to stringent manufacturing guidelines, ensuring durability and performance that exceed industry benchmarks. Our mission remains centered on delivering health benefits through technologically advanced, user-friendly solutions that transform home relaxation.
Services
BioVision Massage Chair
Master Drive DUO LE
Master Drive AI 2.0
Active XL 3D
Refresh 3D
Svago Newton
JPMedics Kumo
Details
- Year established: 1996
Highlights and features
- We invest $40 million annually in R&D and hold over 1,350 patents
- Our dedicated design team in Los Angeles tailors products to U.S. consumer needs
- We offer a 30-day risk-free trial with free shipping in the continental U.S.
- Our massage chairs come with a 5-year limited warranty and in-home repair service
- We provide free curbside and white-glove delivery options
Associations and certifications
- Better Business Bureau (BBB)
What people say
Awesome service and delivery
Relieve my pain
Best store I've bought from
Fantastic product
Lifesaver for back pain
Services
Ogawa World USA BioVision
Our flagship model features a 5D Vario Motion Massage Engine with heated rollers that adapt to your body in real time. The patented Li Flex Track provides full-body coverage while AI BIOSense technology personalizes pressure adjustments. Includes zero-gravity recline, full-body heat therapy, and 12.3" touchscreen control for customized relaxation experiences.
Master Drive AI 2.0
This advanced chair combines 4D massage technology with AI learning capabilities for evolving treatment personalization. The SL-Track system follows spinal curves for targeted therapy while body scan technology ensures precise roller placement. Features include lumbar heat therapy, Bluetooth connectivity, and voice-controlled operation for modern wellness solutions.
Active XL 3D
Designed for larger body types, this model offers 3D massage technology with extended track coverage. The automatic ottoman adjusts for different heights while heat therapy targets lumbar and leg areas. Includes 16 automatic programs and customizable manual settings for personalized relaxation experiences at accessible price points.
JPMedics Kumo
Premium Japanese-engineered chair featuring 3D massage systems and advanced body scanning technology. Combines traditional therapeutic techniques with modern innovations like zero-gravity positioning and targeted air compression therapy for comprehensive muscle relief and relaxation benefits.
Svago Newton
Specialized zero-gravity recliner that reduces spinal pressure through elevated leg positioning. Features ZRG technology for weightless suspension, making it ideal for postural therapy and circulation improvement during relaxation sessions for home wellness environments.
Questions
What is included in the 30-day trial?
Our risk-free trial includes home delivery, setup assistance, and full product access for 30 days with no commitment. Returns are free if you're not completely satisfied.
Do you offer professional installation services?
Yes, we provide white-glove delivery with in-home installation by trained technicians for complete setup and positioning convenience.
What warranty coverage is provided?
All chairs include a 5-year limited warranty covering parts and framework, with optional extended coverage available for additional protection.
Can I finance my purchase?
Yes, we offer 0% APR financing options with qualified credit through multiple payment partners for flexible purchasing solutions.
How do I choose the right massage chair?
Our specialists help match your needs with chair specifications based on body type, health requirements, and preferred massage intensity levels through personalized consultations.
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